Support Plans

With iSIGN, you can rely on world-class support that delivers high quality, dependable service to help meet your esignature needs. Our support offerings are streamlined to make your life easier and our maintenance provides you with access to your product’s most current releases and versions.

 

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Included

iSIGN Cloud clients and on-premise software clients that have opted for product maintenance receive upgrades, new releases or versions without additional charge. When required, iSIGN also will provide bug fixes, patches and workarounds to ensure our product and services operate in substantial conformity with then-current operating documentation.

 

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24/7

iSIGN extended support service that is available 24 hours a day, 7 days a week. For more details, contact our Sales group.

 

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Platinum

iSIGN platinum support is the highest level of support available and provides an assigned representative that visits your site, gets to know your staff and understands your IT operations and business to tailor an optimal esignature solution. We work with you to review issues and changes in your environment and to provide a proactive and personalized service ensuring you achieve the maximum value from your iSIGN solutions. For more details, contact our Sales group.

 

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Professional Services

For workflow, branding and other customization needs, iSIGN can provide a more tailored approach. For information on rates, minimums and services, contact our Sales group.